Q: What is a macaron?

A: Two almond meringue cookies sandwiched together with a buttercream or ganache.

 

Q: How can I order from you?

A: Check out my Contact page and fill out a form and I will get back to you as soon as I can! Also I sell my macarons at Chalogy in Walnut Creek & the Chocolate Dragon in Oakland.

 

Q: How do I store my macarons?

A: Store in the fridge for 2-3 days at most, consume at room temperature. Can be stored in the freezer for 2 weeks and defrosted at room temperature for an hour. 

 

Q: Can I place an order with you tonight and get them by tomorrow?

A: Most likely the answer would be no, as I am also a full-time real estate employee. But if I have extras or some available at the shop, I will let you know.

 

Q: Can you ship your macarons?

A: I could, but I prefer not to as the taste is definitely not as good as when they are fresh.

 

Q: Do I get a discount for ordering large quantities?

A: This depends on how packed my schedule is and how many you are purchasing. I consider 8+ dozen a large order.

 

Q: Can you make my macarons in different colors than the normal colors?

A: Yes.

 

Q: How many flavors can I get in a dozen?

A: If you pay $30 for one dozen, you can get 2 flavors. If you pay $24, you can get one flavor. For orders from 3-7 dozen, you can get one flavor a dozen. 8+ dozen please choose 4-6 flavors.

 

Q: Why can't you give me 12 flavors in a dozen, etc?

A: The macaron process is quite difficult. You must make 1 dozen for each flavor, you can't split it or else the proportions are quite off.

 

Q: My wedding is coming up, can you quote me?

A: Yes, please check out my Weddings page for more information.

 

Q: Can I order character macarons from you? How much are they?

A: They are $30-35 a dozen depending on difficulty of the character. It takes extra labor and time to make them, as why they are that price.

 

Q: Do you require a deposit?

A: Yes for large orders over 8 dozen I require a deposit unless you have confirmed with me that you are paying cash in person.

 

Q: Do you deliver?

A: Yes, it depends. I can meet you anywhere in Oakland or Alameda for free. However anywhere else I charge $10-15 extra (variable).

 

Q: Are your macarons gluten-free?
A: Most are, except for ones that have graham crackers and cookies and cream.

 

More questions will be added once I think of them! :) Don't see your question? Email me at nataliemacarons@gmail.com or call/text 510-386-9476.